Shipping policy
We want you to be completely satisfied with your purchase from us. Please read our return policy carefully:
Processing Time: Orders typically take 2-3 weeks to build orders and process before shipping. Each product is made-to-order, and during peak seasons or promotions, processing times may be slightly longer. You will receive a confirmation email once your order has been built, processed and shipped.
Shipping Methods: We offer several shipping options to meet your needs, including standard and expedited shipping. Shipping rates and delivery times vary depending on the selected method and destination.
Domestic Shipping (within USA): Orders shipped domestically typically arrive within 3-7 business days after processing.
International Shipping: For international orders, delivery times vary depending on the destination and customs processing. Please allow 7-21 business days for international orders to arrive after processing. Customs fees, taxes, and duties may apply and are the responsibility of the recipient.
Shipping Rates: Shipping rates are calculated based on the weight of each product and the shipping destination. You can view the shipping costs during the checkout process before finalizing your purchase.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email to track the status of your shipment. Please allow up to 24 hours for the tracking information to update.
Shipping Restrictions: We currently do not ship to P.O. boxes or APO/FPO addresses. Some items may have shipping restrictions due to size, weight, or other factors.
Lost or Delayed Shipments: In the rare event that your order is lost or significantly delayed during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order as quickly as possible
By making a purchase from us, you agree to abide by the terms and conditions of our shipping and return policy. We reserve the right to update or modify our shipping and return policy at any time without prior notice.