1. What materials do you use for your fingerboard obstacles? We use high-quality materials to ensure durability and performance. Our bases are crafted from Birch Ply, while the coping and rails are made from aluminum.
2. How much does a custom fingerboard park/obstacle cost? Custom prices vary depending on several factors, including size, complexity, custom rails, and paint jobs. Each custom project is unique, and pricing is determined based on material costs, labor hours, and customization requirements. Contact us for a personalized quote.
3. Do you offer wholesale or bulk discounts? Yes, we offer wholesale pricing and bulk discounts for retailers, distributors, and bulk orders. If you're interested in partnering with us or placing a large order, please contact us via email for more info: abcparks.fb@gmail.com
4. Can I customize the design of my fingerboard park/obstacles? Absolutely! We specialize in creating custom fingerboard parks tailored to your preferences. Whether you have specific layout ideas, feature requests, or branding needs, we're here to bring your vision to life. Get in touch with us to discuss your customization options. We also offer a LEFTY specific customization of our Plaza Pro.
5. What is the process for ordering a custom fingerboard park? To order a custom fingerboard park, simply reach out to us via email or our contact form. We'll work closely with you to understand your requirements and provide a detailed quote. After a small design fee, when the design and pricing are finalized, we'll require a 50% deposit to start the project, with the remaining balance due upon completion.
6. How long does it take to receive my custom fingerboard park? The timeframe for custom projects varies depending on the complexity and our current workload. We'll provide you with an estimated timeline during the quoting process. Generally, custom orders take longer to fulfill compared to standard products due to the additional design and production processes involved.
7. Do you ship internationally? Yes, we ship our fingerboard products worldwide. International shipping rates and delivery times vary depending on the destination. Please note that customs fees, taxes, and duties may apply and are the responsibility of the recipient.
8. What if I encounter issues with my order? If you have any issues with your order, such as missing items, damage during transit, or quality concerns, please contact us immediately. We strive to provide excellent customer service and will work to resolve any issues promptly.
9. Can I return or exchange my fingerboard products? We accept returns or exchanges within a 10 day period, provided the items are 100% unused and in their original packaging. However, custom fingerboard parks/obstacles are typically non-returnable due to their personalized nature. Please refer to our Returns & Exchanges policy for more details.
10. How can I stay updated on new releases and promotions? Stay informed about our latest releases, promotions, and news by following us on social media. We regularly share updates and exclusive offers with our community, so don't miss out!
Instagram: @abcparks.fb
YouTube: @ABCParks
